Privacy Policy

1. Information We Collect

• Contact information: name, email address, phone number
• Booking details: hotel property, room number, class type, date and time
• Waiver and consent information: including parental/guardian consent for minors where applicable
• Payment information: for paid private sessions, processed through our third-party booking platform (currently Jotform) and its integrated payment processor — Company does not directly store full payment card details

2. How We Collect Information

Information is collected directly from you when you complete our booking and waiver form (currently hosted through Jotform), and may also be collected through standard website analytics or cookies if used on our site.

3. How We Use Your Information

• To process class bookings and confirm your liability waiver
• To communicate with you about your class, scheduling changes, or account questions
• To maintain waiver records so returning guests are not required to re-sign at a later date or a different participating hotel
• For marketing purposes, only where you have separately consented (e.g., class recordings, testimonials)

4. Third-Party Service Providers

We use third-party services to operate our booking and payment systems, currently including Jotform and its integrated payment processors. These providers have access to information as necessary to perform their services and are subject to their own privacy policies. We do not sell your personal information to third parties.

5. Children's Privacy

Our services may be used by minors only with parental or guardian consent as described in our Terms of Service. We do not knowingly collect personal information from children beyond what is provided by a parent or guardian as part of the waiver and booking process.

6. Data Retention & Security

We retain waiver and booking records for as long as necessary to operate our services, including allowing returning guests to skip re-signing a waiver, and take reasonable measures to protect your information. No method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request to review, correct, or delete your personal information on file by contacting us using the contact information below.

8. Cookies & Website Analytics

Our website may use cookies or similar technologies to understand site usage and improve visitor navigation and performance.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated Policy.